Privacy Policy

Last updated: January 18, 2025

Our Commitment to Your Privacy

At Abscissa, we take your privacy seriously and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect the information you provide when using our website and services.

We believe in transparency and want you to understand exactly what happens with your data. We only collect information that is necessary to provide our services and never sell your personal information to third parties.

Information We Collect

We collect information in several ways when you interact with our website and use our services. Here's what we collect and why:

Information You Provide Directly

When you fill out forms on our website or communicate with us, you may provide the following:

  • Your name and contact information, including email address and phone number
  • Business information such as company name and industry
  • Financial information necessary for providing accounting services
  • Messages, inquiries, and any other information you choose to share with us

Information Collected Automatically

When you visit our website, certain information is collected automatically through cookies and similar technologies:

  • Device information, including IP address, browser type, and operating system
  • Usage data such as pages visited, time spent on each page, and navigation patterns
  • Referral sources that led you to our website
  • Dates and times of your visits

Analytics Information

We use analytics services to better understand how visitors interact with our website. This helps us improve our services and user experience. The data collected includes:

  • Aggregated statistics about website traffic and user behavior
  • Information about how you found our website and which pages interest you most
  • Technical performance data to identify and fix issues

How We Use Your Information

The information we collect serves specific purposes that benefit both you and our ability to provide quality services. We use your data in the following ways:

Service Delivery

We use your information to provide the accounting services you request, respond to your inquiries, and communicate with you about our services. This includes processing year-end closings, financial reviews, and other professional services.

Website Improvement

Analytics data helps us understand which parts of our website are most useful and where we can make improvements. This allows us to create a better experience for all visitors.

Communication

We may use your contact information to send service-related updates, respond to your questions, or share information about our services that might interest you. You can opt out of marketing communications at any time.

Legal Compliance

In some cases, we may need to use or disclose your information to comply with legal obligations, protect our rights, or respond to lawful requests from authorities.

Security and Fraud Prevention

We use information to protect our website and services from unauthorized access, detect and prevent fraud, and maintain the security and integrity of our systems.

How We Protect Your Information

We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. Our approach includes:

Technical Safeguards

  • Secure server infrastructure with regular security updates
  • Encryption of data during transmission and storage
  • Firewalls and intrusion detection systems

Organizational Measures

  • Access controls limiting who can view your information
  • Regular staff training on data protection practices
  • Monitoring and auditing of access to personal data

While we take reasonable steps to protect your information, please be aware that no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security but are committed to using industry-standard practices.

Data Sharing and Third Parties

We do not sell your personal information to third parties. However, we may share your information in limited circumstances:

Service Providers

We may share information with trusted service providers who assist us in operating our website, conducting our business, or serving our clients. These providers are contractually obligated to keep your information confidential and use it only for the purposes we specify.

Legal Requirements

We may disclose your information when required by law, such as in response to a court order, subpoena, or other legal process. We may also share information when necessary to protect our rights, your safety, or the safety of others.

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you via prominent notice on our website of any such change in ownership or control of your personal information.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. The specific retention period depends on several factors:

  • The nature of the information and the services provided
  • Legal, regulatory, tax, or accounting requirements
  • Business purposes such as maintaining records of our services
  • Your consent and any objections you may have raised

When we no longer need your information, we will securely delete or anonymize it in accordance with our data retention policies.

Your Rights and Choices

You have several rights regarding your personal information. We respect these rights and provide mechanisms for you to exercise them:

Access Your Information

You have the right to request access to the personal information we hold about you. We will provide you with a copy of your data in a commonly used format.

Rectify Inaccurate Data

If you believe any information we hold about you is inaccurate or incomplete, you have the right to request that we correct or update it.

Erase Your Data

You can request that we delete your personal information, subject to certain exceptions such as legal obligations or legitimate business needs.

Data Portability

Where technically feasible, you have the right to receive your personal information in a structured, commonly used format and to transmit it to another service provider.

Object to Processing

You have the right to object to certain types of processing of your personal information, including processing for direct marketing purposes.

Withdraw Consent

Where we process your information based on your consent, you have the right to withdraw that consent at any time. This will not affect the lawfulness of processing before the withdrawal.

To exercise any of these rights, please contact us using the information provided on our Contact page. We will respond to your request within a reasonable timeframe and in accordance with applicable law.

Your Rights and Opt-Out Instructions

You are not required to provide any personal information when using this website. If you prefer not to share your data, you may:

  • Avoid filling out contact forms, account registrations, or any data-submitting features
  • Disable cookies through your browser settings (see our Cookie Policy for more details)
  • Contact us directly to request the deletion of any previously shared personal data

We respect your privacy choices. If you would like us to delete your data, please reach out to us through our Contact page. We will process your request promptly.

Children's Privacy

Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected information from a child, we will take steps to delete that information as quickly as possible.

If you are a parent or guardian and believe your child has provided us with personal information, please contact us so we can take appropriate action.

International Data Transfers

As we serve businesses worldwide, your information may be transferred to and processed in countries other than your own. These countries may have different data protection laws than your jurisdiction.

When we transfer your information internationally, we take steps to ensure it receives an adequate level of protection, such as using standard contractual clauses or relying on adequacy decisions by relevant authorities.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make significant changes, we will update the "Last updated" date at the top of this page and may provide additional notice through our website or by email.

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information. Your continued use of our website after changes are posted constitutes your acceptance of the updated policy.